777p Privacy Policy — Your Information Is Fully Protected

777p ("we", "us", or "the platform") is a trusted online casino and betting platform for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy describes in detail what information we collect, why we collect it, how we store and process it, and what rights you have regarding your information.

This policy applies to everyone who uses the 777p platform — both registered members and unregistered visitors. By using our services through our website, mobile version, or any other digital channel, you agree to the terms of this policy.

We collect certain necessary information to ensure a smooth and secure experience on the 777p platform. This information comes in two main ways — what you voluntarily provide and what is automatically collected while you use the platform.

3.1 Information You Provide Directly

When creating and verifying an account, we collect the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may open an account)
• Email address and mobile number
• Password (stored in encrypted form — never visible in plain text)
• Identity verification documents — such as a copy of your national ID card or passport
• Payment information — bKash, Nagad, or Rocket account numbers
• Your messages and attached files when contacting customer support

3.2 Technical Information Collected Automatically

When you use our platform, certain technical information is recorded automatically:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Device type (mobile, tablet, or desktop) and screen resolution
• Pages visited, time spent on each page, and navigation path
• Information collected through cookies and similar tracking technologies (details below)
• Gaming history — types of games played, bet amounts, and outcomes
• Transaction information — dates, amounts, and methods of deposits and withdrawals

The information we collect is used only for specified and lawful purposes. 777p never misuses your information or sells it to unauthorized third parties.

4.1 Service Operation and Improvement

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions — through bKash, Nagad, and Rocket
• Personalizing your gaming experience based on your preferences
• Identifying and resolving technical issues on the platform
• Analyzing usage patterns to improve new games, features, and services

4.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Taking appropriate measures against money laundering and fraud
• Ensuring age verification — providing services only to users aged 21+
• Monitoring unusual transactions or gaming activity

4.3 Communication and Customer Support

• Responding to your inquiries and complaints — via 24/7 live chat and email
• Sending important notices related to your account
• Informing you about bonuses and promotional offers (you can opt out of this if you wish)

4.4 Responsible Gaming

• Analyzing your gaming patterns to identify signs of excessive gaming
• Providing self-exclusion or limit-setting options when needed

777p never sells your personal information to third parties for commercial purposes. However, in the normal course of operating the service, there may be certain situations where sharing information is necessary.

5.1 Service Provider Partners

We work with some trusted technology and service providers — such as payment processing partners (bKash, Nagad, Rocket), software game providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, etc.), and cybersecurity firms. These partners receive only the information necessary to provide the service and are bound by confidentiality agreements with us.

5.2 Legal Obligations

If disclosure of information is required under applicable laws of Bangladesh, a court order, or a lawful directive from a regulatory authority, we are obliged to comply. Where possible, we will try to notify you in advance.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may pass to the new entity. In such cases, you will be given advance notice and the protections in this policy will continue to apply.

The 777p platform uses cookies and similar technologies to improve your experience and ensure the platform functions properly.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions, ensure security, and keep core features running. Without these, the platform will not work properly.
• Performance cookies: Monitor page load speed, most-used features, and technical errors to help improve the platform.
• Functionality cookies: Remember your preferred language, theme, and other personal settings.
• Analytics cookies: Used to analyze usage patterns and improve the quality of the platform.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may mean that many features of the 777p platform become unavailable to you.

The security of your information is one of 777p's highest priorities. We apply the highest industry-standard technical and organizational measures.

7.1 Technical Protections

• SSL (Secure Sockets Layer) encryption — all data is transmitted through encrypted channels
• Sensitive data stored with 256-bit AES encryption
• Regular security audits and vulnerability testing
• Two-Factor Authentication support
• Automated alert system to detect unusual activity on accounts

7.2 Organizational Protections

• Only authorized personnel may access specific data
• Regular data protection training for staff
• An immediate response plan in the event of a data breach
• Strict confidentiality agreements with third parties

7.3 Acknowledging Limitations

No security system is completely impenetrable. However, we always strive to maintain the highest level of protection. If a security breach occurs, we will notify affected users as quickly as possible.

We retain your information only for as long as necessary to provide the service or to meet legal obligations.

• Active account data: Retained for the entire duration that the account remains active.
• After account closure: Financial transaction records and identity verification documents are retained for a specified period as required by applicable law.
• Customer support messages: Kept for a specified period for the purposes of dispute resolution and quality improvement.
• Technical logs: Retained for a limited time for security analysis and then automatically deleted.

Once the specified retention period ends, your information is securely deleted or anonymised so that you can no longer be identified from it.

777p believes you should have full control over your own information. To that end, we ensure the following rights:

9.1 Right to Know

You may request at any time to know what information we hold about you. We will provide a detailed response within a specified timeframe.

9.2 Right to Correction

If there is any inaccuracy or incompleteness in your stored information, you may request a correction. Most information can be updated by yourself directly from your account settings.

9.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, financial transaction records and identity verification documents must be retained for a specified period due to legal obligations.

9.4 Right to Object to Processing

You may object to your information being used for non-essential purposes such as marketing communications. To unsubscribe from promotional emails, use the unsubscribe link at the bottom of the email.

9.5 Right to Data Portability

You may request your information in a structured, machine-readable format. Contact us to exercise this right.

The 777p platform is strictly for those aged 21 and above only. We do not collect information from minors or provide services to them under any circumstances.

If we become aware that a minor has opened an account using false information, that account will be closed immediately and all associated information will be deleted.

Parents are encouraged to remain aware and ensure their children cannot access this type of platform. If you have any concerns, contact us directly.

We may review and update this privacy policy from time to time. After each change, the "Last updated" date at the top of the page will be revised.

For significant changes, we will notify you in the following ways:

• Sending a notice to your registered email address
• Displaying a notice on screen when you log in to the platform
• A notification on the 777p website

Continued use of the platform after a change will be considered acceptance of the revised policy. If you do not agree with the updated policy, you have the right to close your account.